Shipping Policy

Domestic orders

All goods offered on our Site (https://swap-systems.com) will be shipped from Germany. In this manner, domestic orders means orders shipped to Germany.
Unless clearly stated otherwise, the domestic order typically take 4-10 business days to arrive after payment was received (ARRIVAL TIME IS NOT GUARANTEED).

International orders

In case of International shipping the Total Delivery Time varies according to the Shipping destination.

• EU and EEA Area: 7-14 days
• North/South America: 14-28 days
• East Europe: 14-28 days
• Middle East/Asia: 14-28 days

Shipping time varies also according to the season, national and international holidays periods, customs clearance times in your country and of course the distance to your country.
Estimated/typical delivery times listed above are derived from real world data collected from past orders. They are approximate times for reference only. ARRIVAL TIME IS NOT GUARANTEED.

Tracking

Tracking information will be sent to you by email after your order has been shipped. It can take up to 7 days following order shipment before the Tracking Number becomes active on the courier’s system. If the information has not appeared on the courier’s website, please try again later.

Please contact our Customer Service at contactswap-systems.com if your package got lost or haven’t arrived in the period pointed above.